Smarter Video

Live and Saved Video

Video Monitoring, powered by Alarm.com, lets you see what’s going on at your property, even when you’re not there. Now you can get a video alert when someone comes through the front door or just check in to see how your favorite pet is doing.  

Use the mobile app to see and speak with family, visitors and pets at home,and hear them respond back through the camera or doorbell camera.

To View Live Video

• Log into the Mobile App
  
• Select Video from the bottom menu
• Chose the camera you wish to view

Enter Full Screen Viewing

Manually Record a Video Clip

Disable Audio from Camera

Enable Audio from Camera

Two-Way Audio 

Enable Warning Sound

Disable Warning Sound

To View Saved Video

• Log into the Customer App
• Select Video
• Select Saved at the top of the screen.  Any clips with a valid person, vehicle or animal classification appear here by default. To see clips only with a specific classification, or clips without a standard classification, change the selection in the Filters drop-down menu.
• Tap Play

24/7 Recording

Capture 24/7 HD recording with secure video streaming accessible from anywhere. With a searchable library, you can go back and see exactly what occurred and when.

Create a Recording Rule

• Log into the Mobile App
  
• Select Video from the bottom menu
• Select the Settings icon in the upper right
• Chose Recording Rules
• Select Cloud or Local
  
• Select Add in the upper right

Edit a Recording Rule

• Log into the Mobile App
  
• Select Video from the bottom menu
• Select the Settings icon in the upper right
• Chose Recording Rules
• Choose the recording rule to edit.
  
• Adjust the recording rule as desired. Rule settings depend on which rule is being edited.
• Choose Save Rule.

Video analytics

Alarm.com Video Analytics continuously scans a property and sends enhanced notifications with thumbnail images showing people, vehicles, and animals. Push notifications are the best way to receive alerts on activity at your home when the following occurs:

• A vehicle pulls into the driveway or a person walks up the front steps
• Anyone loiters in a specific zone of a property
• A pet jumps up on the sofa or enters an off-limits flower bed
• A child leaves the yard or someone drives off at night

Video Analytics can spot what is important, even if there is a lot going on. You can easily set up recording rules for video analytics via the portal or mobile app. Follow the steps below in the Customer Portal or Customer App to get started.

To Set Up a Video Analytics Rule

• Log into the Mobile App
  
• Select Video from the bottom menu
• Select the Settings icon in the upper right
• Chose Recording Rules
• Chose Add in the upper right
• In the New Video Recording Rule window, select Video Analytics

Configure a Ground Zone Rule

• In the Rule Name field, enter a name for the recording rule.
  
• Hold and drag the corners of the shape to cover only the ground where the target’s feet will be. To clear the current area of interest and restart, click Clear ground zone. Hold inside the shape to move it around without changing its shape.
• Using the Duration Inside Area of Interest dropdown menu, select the desired time an object needs to stay inside the Ground Zone to trigger arecording.

Configure a Trip Wire Rule

• In the Rule Name field, enter a name forthe recording rule
• Click and drag the Tripwire to cover only the ground where the target’s feet cross. The arrow determines which directionthe object must be moving to trigger a recording. To clear the current Tripwire and restart, click Clear Tripwire.
• Customize the direction of movement to be recorded:
  -In Direction, click Switch Directions to switch the direction of the movement to capture.
  -Tap and select Both Directions to record when an object crosses the Tripwire regardless of which direction it is moving.

HIGHLIGHTS

Use Highlights to quickly get up to speed on what is happening at home while away through a visual summary of key events in a compelling story format with short video clips and animated icons of key events. Highlights make it easy to see when people leave the house in the morning, when the mail was delivered, and more. Highlights can be viewed from either the web or mobile app. Customers can also choose to download or share Highlights using the mobile app.

Note: Highlights are automatically updated with new events as the day goes on. The availability of each highlight depends onthe customer’s equipment.

HOME AUTOMATION

Rules

Set up rules to automate your home and make life more convenient. 
*Thermostat rules must be created in the thermostat card of the web portal.

To Create A Rule

• Log in to the Mobile App
• Tap MORE in the bottom menu
• Tap Rules
• Tap + in the upper right

Schedules

Schedules automate smart devices to do something at a certain time.  
*Schedules can ONLY be created in the web portal.

To Create A Schedule

• Log in to the web portal
• Click > on the card for the device type you want to schedule
• Choose Schedules
• Choose Add New Schedule
  *Locks cannot be set on a schedule
  

Scenes

With Scenes you can trigger a series of actions with the touch of a button. Choose from default scenes like “Home”or “Away”, or create your own. Each Scene can control multiple components of the home, including lights, locks,and thermostats.

To Create Or Edit a Scene

• Log in to the mobile app
• Click > on the card for Scenes
• Tap + to add a new scene or tap the desired scene you wish to edit

Notifications

Notifications let you know when something has happened.  Create notifications to inform you of activity in your home.  

To Create Or Edit a Scene

• Log in to the mobile app
• Tap More
• Tap Notifications.  You can enable/disable existing notifications from the screen also.
• Tap the settings icon in the upper right
• Tap + to add a new notification or tap any existing notification to edit it.
  *PUSH notifications are recommended as the primary notification method

Other Features