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Find answers to your questions
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Installing Your System
- Downloading the Mobile App
- Unboxing Your System
- Connecting To WiFi
- Welcome Letter
- Adding Sensors
- Understanding Zone Types
- Testing Your System
- Adding Smart Home Devices
- Adding Video Devices
- Managing User Codes
- How Do I Set Up Rules, Scenes, and Schedules?
- Managing Notifications
- Rebooting the Interactive Panel
- Creating System Event Notifications
- Interactive Touchscreen Overview
- How to Arm and Disarm Your System
- Arming Modes and Options
- How Do I Cancel An Alarm?
- Panic Buttons
- Geo-Services
- Bluetooth Touchless Disarming
- Two Factor Authentication
- Deleting A Device
- How to change or reset password
- Highlights
- Mobile App vs Web Portal Experience
- Alarm.com Knowledgebase
- Video Analytics
- Video Ground Zones and Trip Wires
- Video Recording and Rules Notifications
- Viewing Saved Video
- Streaming Live Video to the Touchscreen
- Video Cloud Storage
IQ Keypad
IQ Keypad is a battery powered, capacitive touch keypad for use with the IQ Panel 4 panel, on FW 4.4.0 or higher, via the PowerG protocol. It provides an easy and intuitive interface to control basic features of the system.
Documents
Specifications
- Interface: Capacitive touch key mat (0-9, *, #, Arm Stay, Arm Away, Arm Night keys)
- Wireless: PowerG 912- 919MHz, 868MHz, 433MHz.
- LED Indicator: Status LEDs (Trouble, Arming, Status)
- Buzzer: 1-for key presses, chirps, and alarms
- Tamper Switch: Wall and Enclosure Tamper
- Battery: 4 x AA – Use only Energizer AA 1.5V Alkaline Battery
- Dimension: 6.1”H x 4.6” W x .91” D
- Mount: Back plate, wall mount only
- Operating Temperature: 14°F to 131°F; Up to 93% relative humidity, indoor, dry ordinary locations use only
- Storage Temperature: 41.8°F to 185°F; Up to 95% relative humidity, indoor, dry ordinary locations only
Installation Guide
- Panel: IQ4 ONLY; No support for IQ2 (IQ Pro coming soon)
- Firmware: IQ4 4.4.0 or higher
Wall Mount (no desk mount option)
Enrolling the Keypad
- From the IQ4 panel, start the auto learn process (Settings > Advanced Settings > Installatin > Devices > Security Sensors > Auto Learn Sensor)
- Insert the batteries on the IQ Keypad to initiate pairing. If the batteries were previously installed, press and hold * for 3 seconds to inititate pairing
- Once the IQ Keypad is found, set the options as needed and click "Add New".
- NOTE: Upon tamper closure the keypad will calibrate the capacitive touch. This sequence takes 20 seconds, the installer shall refrain from using the keypad for the initial 10 seconds. If the keypad is not calibrated correctly keypresses might not be sensitive or detected. The keypad will continually calibrate itself when not in use and will optimize keypresses. If initial calibration was successful allow for the keypad to calibrate itself for initial 24H. The keypad may be used normally during this time.
Updated on 14 Apr 2025